We provide free* returns on any purchase within 90 days of delivery.
Please first contact us at firstname.lastname@example.org to get your return started. Partial refunds in certain circumstances beyond 90 days may be granted at our discretion.
To initiate a return, please contact us at email@example.com.
Refunds beyond the 90-day threshold will be made at the discretion of MELU Wellness.
Please make sure you have your proof of purchase or receipt ready when you contact Support so that we can best assist you with your return.
Please package the items you are returning carefully in the original packaging or in another secure manner and include the invoice or order slip. Once your return is received and inspected, we will send a return notification email. We will also notify you whether your refund has been approved. Once approved, the refund will be processed, and a credit will be automatically applied to the credit card or original method of payment within 30 days.
Please send all returns to the following address: MELU Wellness; 131 Farmington Rd W; Accokeek, MD 20607
We cannot accept returns on items that are not purchased directly from MELU Wellness.
We reserve the right to refuse returns on orders for any reason.
* Free shipping will be provided for all returns within the Continental United States of America.
Note on CBD Efficacy:
Everyone’s experience with CBD is different, and there is no guaranteed or standard reaction. Some people find a very small amount of CBD to provide the adequate effect, while others take much more depending on their body and circumstance. CBD is a very personalized supplement and may not be effective for some individuals’ specific goals. It is also important to understand that you will not necessarily feel anything when using CBD, and the effect may sometimes be in what you no longer notice. Have questions regarding serving size, usage frequency, or anything else? Reach us at firstname.lastname@example.org. As these products have not been evaluated by the FDA, we cannot make any claims as to any benefits these products may provide.